Service area — Maryland
Maryland rentals, answered around the clock
RentShepherd is the all-in-one AI property management platform for Maryland landlords and property management companies. It answers tenant calls and texts 24/7, triages repairs into tracked work orders, collects rent automatically, and preps lease renewals — across Baltimore rowhouse rentals, DC-commuter apartments in Silver Spring and Rockville, and the college market around College Park. You approve every decision with one tap; it handles the rest.
The Maryland rental market, minus the after-hours part
In Baltimore, Columbia, and Annapolis, the story repeats: Baltimore rowhouse rentals, DC-commuter apartments in Silver Spring and Rockville, and the college market around College Park. Every one of those tenants expects an answer the moment something breaks — and for most self-managing landlords, that answer is you, at every hour. RentShepherd changes the math. Tenants text or call one number and always reach a calm, capable assistant that logs the request, assesses urgency, and knows when to wake you and when to let you sleep.
There's no local office to wait on and none needed: RentShepherd works anywhere in Maryland from day one. Add your units, tenants, lease dates, and preferred local vendors, share the number with tenants, and the front line is live. You stay the decision-maker — every dispatch, renewal offer, and unusual situation still comes to you as a one-tap approval.
Features
Everything on autopilot, everything on the record
One platform, one inbox, one dashboard — these are the jobs it does for Maryland portfolios every day.
Dispatches ready for one tap
When a Maryland repair needs a pro, a ready-to-send message to your own plumber or electrician is waiting — unit, issue, photos, access notes. You approve, edit, or hold it. RentShepherd never spends your money on its own.
Every call and text, answered 24/7
One number for every tenant in your Maryland portfolio. Texts get instant, accurate replies; calls are answered, triaged, and transcribed. Nothing rings through to you at midnight unless it truly should.
Triage that knows a burst pipe from a dripping tap
A burst pipe at 2am is treated as the emergency it is; a dripping tap waits for morning. Genuine emergencies escalate to you immediately, with safety guidance already sent to the tenant. Everything else is logged, prioritized, and scheduled for a reasonable hour.
A monthly report per property
Rent collected, repairs opened and resolved, upcoming lease dates, every conversation summarized — one clean page per property per month. Property managers across Maryland can hand them straight to their owners.
One secured dashboard for the whole portfolio
Every property, tenant thread, repair, payment, and lease date in one encrypted dashboard — one rental house or a hundred doors across Maryland. Reachable from any device, backed up always.
What RentShepherd costs in Maryland
Pick the plan that fits your Maryland portfolio today and change it as you grow. All plans start with a 14-day free trial, no card required.
- Starter — up to 3 units$29/mo
- Growth — up to 12 units Most popular$79/mo
- Portfolio — up to 30 units$149/mo
- Enterprise — unlimited units for property management companies and large portfoliosCustom
Growth is the most popular plan: 24/7 call answering, the renter portal with automatic rent payments, repair triage with vendor dispatch drafts, and owner reports for $79/mo.
Your Maryland tenants, answered tonight
Setup takes about 15 minutes: add units, tenants, lease dates, and your preferred vendors. From that moment, every tenant message gets answered — day or night.